Cancellation & No-Refund Policy
Last updated: September 2026 • All digital sales are final and non-refundable
1. Digital Products & Strict No-Refund Principle (All Sales Are Final)
SarkariGPS operates as a specialized digital SaaS platform delivering AI-powered career intelligence, predictive exam analysis, and mentorship tools. Upon successful completion of any transaction for a subscription plan (Pro Candidate, Master Officer, or Elite Cadre) or digital add-on, immediate and irrevocable access is granted to our proprietary AI algorithms, full mock test papers, eligibility matrices, and personalized career roadmaps.
Because digital access and intellectual content are delivered instantaneously upon payment, all purchases on SarkariGPS are final, and we maintain a strict NO-REFUND policy under any circumstances.
2. Subscription Cancellations & Renewals
Subscribers may disable recurring subscription renewals at any time directly through their Subscription Settings or by notifying our billing support desk.
Effect of Cancellation: When you cancel your subscription renewal, your access remains fully active until the conclusion of your current paid billing period. After this date, your subscription will not renew, and no further charges will be incurred. However, no full, partial, or pro-rated refunds will be granted for payments already made for current or prior billing periods.
3. Add-on Packs, Mock Test Tokens & Mentorship Credits
All standalone credits, mock test bundles, AI query boosters, and 1-on-1 mentorship sessions purchased from our Add-on Store are credited instantly to your account. These digital purchases are strictly non-transferable and non-refundable, regardless of whether or not they have been consumed.
4. Pre-Purchase Due Diligence (Try Before You Buy)
To assist aspirants in making informed decisions, SarkariGPS provides generous free-tier features, sample test evaluations, and interactive pathway demonstrations. We strongly encourage all users to explore these free features before committing to any paid subscription or add-on product.
5. Technical Exception: Duplicate Charges Only
The only exception to our strict No-Refund policy is in the event of an accidental duplicate charge caused by banking network disruption or payment gateway glitch on the same order.
If you have been debited more than once for a single transaction, please notify us within 48 hours at billing@sarkarigps.com with your transaction reference and bank confirmation. Upon verification, the duplicate excess charge will be reversed to your original payment method within 5 to 7 business days.
6. Billing Inquiries & Support Escalation
If you have any questions regarding your invoice or billing history, please contact our dedicated accounts team before initiating a chargeback or payment dispute. We are committed to addressing your questions promptly.